Additional Services

Meet and Greets! $50+HST

Dog Grooming can be overwhelming for our furry friends, whether they're seasoned or new to the process and/or anxious.

I offer a Meet and Greet appointment, to help them get to know their new enviroment!

This also gives the pup(s) a chance to see, sniff and explore the space, get to know me and a chance for us to discuss their needs.

Grooming Training! Starting at $60+HST

Recognizing the deep bond between pet and owner, we understand that our cherished companions sometimes benefit from extra care and reacquaintance with the world of dog grooming.

In response, we offer 1 hour Grooming Training sessions which is a gradual reentry into the grooming routine. This process entails gently reintroducing them to each step, a method

particularly effective for dogs with past or present sensitivities(trauma).

This training is designed to redefine your pup's perception of the grooming space, turning it into a place of security and, with time, fun.

Central to our approach is the power of positive reinforcement, a technique grounded in rewards and encouragement.

Together (you, floof and I!) we'll navigate the path ahead, customizing a grooming routine that caters to your pup's individual needs. This is a journey that focuses on empowerment, allowing your pup (by proxy you too!) to regain confidence at their own pace.

This isn't a one time fix it solution. This is an ongoing process, supported by their regular grooming sessions and your consitency of care at home.

Still have questions? Please email us for additional information!





Grooming How To's! Starting at $80+HST

We are excited to offer basic dog grooming maintenance sessions that encompass a range of important skills.

In these sessions, we'll cover essential tasks like combing, brushing, and nail maintenance. Additionally, we'll delve into the invaluable aspect of understanding and responding to your pup's cues, while also recognizing and respecting your own boundaries during the grooming process.

These dedicated sessions provide us with the perfect opportunity to thoroughly explore the nuances of each task. We'll take the time to discuss the "how tos" in detail, ensuring a clear understanding. What's more, we'll put these techniques into action under supervised guidance, allowing you to gain confidence in your grooming skills while providing a comfortable experience for your pup.

Your commitment to your pup's well-being and your desire to enhance their grooming experience is key! Together, we'll create a grooming routine that fosters a positive and enjoyable experience for both you and your pup.

If you're ready to embark on this enriching journey or have any questions, please don't hesitate to get in touch.

Pet Photography

In addition to helping your floofs with their grooming needs, we also offer Pet Photography!

We have a variety of backdrops onsite or I just use nature to capture special moments of your floofs.

For Pricing, please email us! Part of the proceeds are donated to the Ottawa Foodbank.

FEES

Appointment Cancellations, No Shows & Fees

Prancing Paws Ottawa requires a minimum of 48 hours advance notice to cancel appointments.

Should you cancel your appointment with less than 48 hours notice, you will be charged 50% +HST of the cost of the groom.

Should payment not be immediately remit, your file will be sent to collections for legal action, and potential police involvement as this would be considered theft/fraud of service.

Should the aforementioned actions be repetative(i.e. Tardiness to appointments, repeat cancellations, tardiness in picking up pet(s), etc.), a *non-refundable 80% down-payment of the base price of the groom will be required to secure any future appointments.

* You will be billed the remainder of the balance after services are rendered or if you cancel the appointment again. The balance may include additional charges due to coat condition, extra necessary work involved etc.

Alerting Prancing Paws Ottawa less than 15 minutes before you are due to arrive to your

appointment(pick up/drop off) to say that you will be delayed is not acceptable. Applicable fees will be implemented, and your appointment may be cancelled.

Appointments will be cancelled and considered a No Show if you are 10 minutes past your appointment with no advanced warning. A No Show Fee of $50 will be applied in addition to the service you booked plus applicable taxes.

If you are unable to do the drop off or pick-up of your floof, that's O.K.! Your proxy must be accessible via telephone/text during your pet’s appointment (i.e. pick up time arrangements, emergencies), and must adhere to our drop off/pick up policies.

*In the event you or your proxy are delayed, despite receiving the 30 minute pick up time message(call), and without providing me ample notice, an automatic Boarding Fee of $35+HST will be applied to the cost of your groom.

*For every 10 minutes past your set pick up time, an additional $15+HST fee will be calculated and added to the grooming invoice, including the aforementioned $25+HST fee.